User Manuals

General guidance for each product category. The exact specifications and compatibility for your product are always on its product page.

Need help with a specific product? Email us at zeltyx.officiel@gmail.com or use our contact form, with your order number and the product name.

Power banks

Fully charge your power bank before first use.
Magnetic power bank: works with MagSafe-compatible iPhones; other phones need a magnetic ring or case.
Do not leave your power bank in a hot car, in direct sun or near a heat source, and stop using it if it swells, gets very hot or smells unusual.
Travelling by plane: carry power banks in cabin luggage only and check your airline's rules.
Hand warmer models: do not use the heating function while sleeping or directly on bare skin for a long time.

Choose the connector that matches your device: USB-C, Lightning or Micro-USB. Our 3-in-1 cables include all three.
The maximum power listed is only reached with a compatible charger and device.
Retractable cables: pull gently to extend, and let the cable rewind slowly to protect the mechanism.
Magnetic cable: leave the small magnetic tip in your phone and snap the cable on to charge.

Magnetic chargers are designed for MagSafe-compatible iPhones. Other phones need a magnetic ring or a magnetic case.
Charging pads work with Qi-enabled phones. Thick or metal cases can reduce or block charging.
Charging speed depends on the power adapter. Power adapters are not included unless stated on the product page.

Our plug-in car chargers fit standard 12V/24V car sockets (cigarette lighter).
Unplug the charger when the car is parked for a long time.
The 60W dual-port socket is hard-wired: installation by a qualified person is recommended.

Our travel adapters are plug adapters, not voltage converters. Check that your device supports the local voltage.
Slide out the pin type for the country you are in before plugging in.